A Carer, under the Home and Community Care (HACC) Guidelines is someone who is not a paid worker who provides help and support to a partner, child, relative or friend who could not manage without their help to remain out in their own home. This could be due to the Care Recipient being frail and/or aged, having a disability, mental illness, chronic condition or terminal illness. HACC does not cover supporting people with acute medical conditions.

STEPS CFC’s Service will be available to HACC eligible carers, after screening via the STEPS priority identification process which will assist with appointment scheduling.

The service will cover the Wide Bay Region (Bundaberg, Fraser Coast, North Burnett and South Burnett) with groups and training available in outlying areas upon demand.

The service is consistent with the HACC Act 1985, HACC National Service Standards, HACC National Program guidelines and the Program is a joint Commonwealth and State Program.

We can help make your life a little easier by:

• Helping you find your way though the health, welfare and disability service systems
• Providing courses and resources that will help you become a more effective carer
• Empowering you so that you feel more confident and more able to manage the challenges you encounter
• Encouraging you to recognise your own needs, and to care for yourself both physically and emotionally
• Helping you plan for the future
• We also organise social days with other carers. These are great opportunities to share experiences, feelings and information, and to make new friends.

We provide links to important services like  counselling, advice, advocacy, education and training. We also promote the recognition of carers to governments, businesses and the public.

The STEPS Care For Carers service provides the Carer the knowledge, skills and support to become better informed about all of their options in terms of improving the Carers and Care Recipients quality of life and quality of care delivered.

STEPS CFC Service offers a range of support services targeting the specific needs of Carers.

These services includes:

• Care for Carer Website access
• Counselling and Emotional Support
• Mentor program
• Volunteers Program
• Access to Carer specific organisations
• Carer Event Programs
• Carer Information and Tools
• Education, Carer policies and practices
• Access to Training and Information Sessions
  

Download the brochure here...